Contact the Financial Aid Office
Everyone’s circumstances are different. Please contact our office if your inquiry requires a more individualized review. We are committed to providing thorough and timely responses to your questions.
To ensure the privacy of your information, all William & Mary students and parents will be required to provide a Passphrase before discussing specific details of a student record as well as the student's W&M ID number.
- For general financial aid questions, please email [[finaid]] or call 757-221-2420.
- For student employment questions, please email [[studentemploy]].
- For department award questions, please email [[deptaward]].
- For billing, refund or 1098-T tax form questions, contact Student Accounts at [[bursar]].
- For CSS Profile questions, please contact the College Board at 844-202-0524.
- For FAFSA questions, please contact Federal Student Aid at 800-433-3243.
- You can also contact our financial aid counselors or operations team.
We follow the guidelines for financial aid professionals as outlined by the National Association of Student Financial Aid Administrators.
